The Department of Finance in Ajman is committed to making its digital platforms usable by everyone, including People of Determination and senior citizens, so that no one is excluded from the services we provide online.
This commitment supports the national direction of the United Arab Emirates towards a barrier-free digital environment, in line with the National Policy for Digital Accessibility issued by the Telecommunications and Digital Government Regulatory Authority, and with Ajman's strategic goal of enabling every member of the community to reach government services.
Accessibility standards
This website is built on the UAE Government Design System and is developed to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA published by the World Wide Web Consortium (W3C). Accessibility requirements are treated as part of the design and development process rather than as a later correction.
Available accessibility features
The following features are available across the website and are retained between visits where a preference is involved:
Text resizing
- Enlarge or reduce page text from the accessibility button, up to 150% of the standard size.
- Layouts reflow at every size, so no content is lost or overlapped when text is enlarged.
- Your chosen size is remembered on your device and reapplied on your next visit.
Reduced colour mode
- A grayscale mode that removes colour from the interface for users sensitive to colour or contrast.
- Meaning is never carried by colour alone — text, icons and labels remain readable in this mode.
- The setting can be switched off at any time from the same panel.
Sign language
- A sign-language player that interprets page content for deaf and hard-of-hearing users.
- Available from the floating accessibility cluster on every page.
Keyboard navigation
- Menus, tabs, forms, sliders and dialogs can be operated using the keyboard alone.
- A visible focus indicator shows which element is currently selected.
- Interactive components follow a predictable reading and tab order.
Screen reader support
- Semantic headings and landmark regions let assistive technology move through a page by structure.
- Meaningful images carry alternative text; decorative images are hidden from screen readers.
- Form fields carry visible labels, and errors are announced in text, not by colour alone.
Language and direction
- Full Arabic and English content, with a right-to-left layout in Arabic and left-to-right in English.
- The page language is declared in the markup so screen readers use the correct pronunciation.
- Typography uses the Noto family for clear rendering of Arabic and Latin text alike.
Our ongoing efforts
- Accessibility checks are carried out on new pages and features before they are published.
- Periodic audits and usability testing are performed across the website and its forms.
- Feedback received from users is reviewed and used to prioritise fixes.
- Accessibility tools are updated as international standards and assistive technologies evolve.
Limitations and exceptions
Some content published by third parties — embedded maps, external portals, documents supplied by other entities and older files in the archive — may not fully meet these standards, as it is outside the Department's direct control. If you encounter such content and need it in a different format, contact us and we will provide an accessible alternative.
Feedback and support
If you face any difficulty using this website or any of the Department's digital channels, tell us where the problem occurred and what you were trying to do. Reports of accessibility barriers are treated as a priority.
Call centre
80070
info@ajmandof.ae
Website
www.ajmandof.ae
This statement is reviewed periodically and updated whenever the website changes or the applicable standards are revised.