Frequently Asked Questions

Request to renew a registration in order to authorise suppliers to deal with government agencies in Ajman Government (through participation in practices, tenders, supplies and provision of services).

A copy of a valid trade licence.

Free of charge.

A valid commercial license.

AED 100. Companies under the "Ta’zeez", "Bidayat" and "Riyada" programs are exempt from fees.

No renewal fees apply.

Yes.

No, registration is required.

1. Log in using UAE Pass. 2. Navigate to "Services" and select "Renew License". 3. Enter the new license expiry date and upload a copy of the renewed license. 4. Submit the request. Suppliers registered with the Department of Economic Development can simply retrieve their data and submit the request.

All procedures must be conducted through the platform. However, offers may be accepted in sealed envelopes if technical issues prevent submission via the platform, subject to the applicable system and regulations.

Yes.

Yes.

Yes, a live chat feature is accessible via an icon on the platform’s homepage.

Through the "Contact Us" feature to request technical support, submit a complaint, or provide feedback.

Each tender has a closing deadline, which is the last possible time to submit an offer. To avoid unexpected technical issues and ensure support from the Ajman Department of Finance if needed, suppliers are advised to submit offers well in advance.

No, UAE Pass login creates a user account but does not register supplier details. To register, navigate to "Services" and submit a supplier registration request with the required details.

The platform offers tenders from government and semi-government entities.

Evaluation criteria vary by tender and may include price, quality, experience, and technical compliance.

Winning companies are typically notified via the platform or email.

There are no fees for participating in tenders. However, a one-time registration fee of AED 100 applies.

Use the "Contact Us" feature to request technical support, submit a complaint, or provide feedback.

Contact details are available within the tender information.

Regular workshops and training sessions are organized, with invitations sent via email to registered suppliers.